Frequently Asked Questions

You can always reach out to our team for queries and for any assistance needed. Here are some commonly asked questions.
Getting a quote is easy! Visit your portal, enter your shipment details, and our platform will provide you with an instant quote based on your specifications. If you’re a first time customer, make your booking via our whatsapp channel & we will onboard you to the platform once your profile is verified.
We cater to a wide range of cargo types, from general goods to specialized items. Our platform is flexible and can accommodate various shipping needs while we have a current focus on agri-comodities.
We believe in transparency. The quote you receive is inclusive of the expected costs. However, for any additional services or changes, our team will communicate any associated fees upfront. Kindly note cancellation & non-compliance with shipping line and vendor Terms And Conditions will attract fees.
Yes, you can! Please notify us as early as possible if you need to cancel or modify your booking. Keep in mind that additional charges may apply depending on the timing and nature of the changes. We will always try to find the best way to handle the requests.
Payment validation is a crucial step. Please note your payment is to be successfully validated before gating into port, for a seamless experience.